E-Verify Documents – A Digitally Secure Customer Experience


Forging the document verification of the individuals has become a technique of fraudsters use frequently. Due to this, identity theft has also increase. In addition to that, fraudulent online transactions have seen a surge due to the lockdown of COVID-19. People restrict to staying indoors which ultimately causes. An increase in the number of data breaches and cybercrimes. Strict measures are to be taken in order to tackle such situations. This is the reason identity verification systems are establishe which could detect the true identity of the users. Along with advance technologies, fake identities could be caught by checking their government-issue documents. 

The Dynamic Shift from Manual to Digital Document Verification

The concept of document verification has evolve from working on long sheets of paper. And to now been storing personal data in a nail-size chip form. The manual process was initially use when an individual want to open an account. And perform a transaction where the client has to provide his details. Through government-issue documents, such as driver’s license, passport, etc. The verification employee checks for any errors. And matches the photo present on the document with the person sitting in front to make sure. That the person is not an imposter and is not trying to fake someone else identity. 

Fighting Frauds with Online Document Verification

With the technology of AI, companies conduct verifications through a remotely online document verification service. In this process, the client is ask to hold up the documents through which the require details are scan through a webcam or a smartphone camera. Once the information is convert into an image form, it is then compare in order to check the authenticity of the documents. Next, the user uploads a selfie that matches the photo present on the documents in order to present the final results of verification. Businesses are now using this method by offering clients the method of online transactions conduct remotely allowing them to deal with genuine customers only. 

Different Categories of Faking Documents

There are various kinds of documents frauds conduct through which scammers can fake identities:

Stolen Documents

Fraudsters stole the identity documents of someone and use them to carry out illicit crimes. Secondly, mostly these thefts are done with the documents of decease people who had a positive image in the past.

False Documents

These are illegitimate documents that do not include any holograms, rainbow prints, or any other require legal standards for the documents. 

Forge Documents

Documents modify using such software that even experience officers are unable to detect any errors or alterations made to the document. Checking the font, or changing the pixels is one of the common techniques use to temper the documents by cybercriminals. 

The Dimensions of Online Document Authentication

In order to e-verify documents, there are certain measures through which customer onboarding can be made efficient by the usage of an online document verification portal that checks the following elements:

  • The authenticity of the document is check thoroughly to identify any false documentation. 
  • What format is use for each document is review, so that the exact format rule can be apply to all other documents? 
  • The machine-readable code is evaluate to check whether it has been temper or any alterations are made to it to check the authorization of the document. 
  • As the documents are made of paper which can get torn off, the document verification service provider checks for any fold edges or any crumple edges which can halt the whole process of document verification. 
  • Detecting forge documents has been made easy. As it detects any minor changes made to documents that cannot be caught by the human eye. 
  • Usage of new ink in order to temper documents is detect automatically by the digital documentation services.

Wrapping it Up

Fraudsters are using different techniques to cause problems for the companies and their clients. Digitally verifying the documents, minimizes the error rate. And ensures secure customer onboarding. To e-verify documents, the clients a webcam or even a smartphone camera. That can work as an electronic device to upload documents. While businesses check authenticity and verify true clients. With customers sharing their information with the businesses, it makes the procedure of opening an account. And doing online transactions safer. As helpful as it could be for building trust and driving loyalty to the company. And it can also have its own downsides. Yet, no matter what online document verification process. And services are the of today and they should be establishe by the financial institutions as soon as possible. 

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